It’s that holiday season again, which means it’s within the river and thru the forest to…well, fix your Wi-Fi along with other tech problems.

If you are studying this, there’s a strong possibility that you’re the “tech person” inside your family. Which means your folks are constantly asking for help, then blaming you whenever something goes completely wrong. (“Steven, you are aware how you fixed my printer in This summer? Well, now my internet doesn’t work. Do you consider you broke the web?”)


By doing so, to be the technical support for the family could be enormously frustrating. But, simultaneously, because of the growing role of technology in people’s lives, you have a very important job to complete. Oftentimes, if you are not there a couple of occasions annually ensuring the computers are current, the photos are supported, and also the tech is humming along because it should, then all your family members are capable of have people exploit their computers, lose their photos to some hard disk crash, or else be miserable simply because they just have no idea much better. Unlike me and you, they aren’t available maintaining on all of the tech news and studying how-to guides.

So knowing that, we’re likely to tell you a quick studies-with copious links to tutorials we’ve written previously-that may help you whip your tech existence fit, so their systems feel at ease, their computers are supported, and things are connected so that you can easily enable them to later on. The guide is split into sections that, according to experience because the family tech support, would be the areas which are the most typical (and pressing).

Tech-savvy people have a tendency to update frequently simply because they want additional features and security patches. Non-technical people have a tendency to put updates off-sometimes for very, very lengthy occasions. Once, while helping a family member using their computer, I came across they hadn’t even updated Home windows 7 to Service Pack 1 because somebody had said excitedly that Service Pack 1 was bad and would crash their computer. Oh, which was six years following the service pack was launched and Home windows 10 had been out.

Knowing that, among the first stops in your technical support tour ought to be to take a look at your loved ones member’s computers and devices to be current. Not only that, but speak with them before updating their stuff, and clearly show them why you’re doing the work. Many occasions individuals are upset when things look different or behave differently because of an update, however if you simply clearly show them the update would be to ensure their products are secure and thus nobody can steal their identity, infect their computers, or else make their existence miserable, they’ll be more open to any changes.

The good thing is that Home windows 10 now forces updates (unless of course you’re running the professional or Enterprise editions, which allow you to pause updates). So, in case your family’s PC is running Home windows 10 and it has a good web connection, the probability is they’re pretty current.

Still, problems can happen that prevent updates from happening. Just lately, my wife’s laptop was acting slow and flaky, and that i recognized Home windows 10 hadn’t updated in a long time. Because it switched out, the Wi-Fi would be a little iffy where we’d her laptop setup more often than not. Home windows had attempted installing updates and setting them up, unsuccessful, attempted again, and so forth. Each time she used her computer, it had been slow since the update process was attempting to get caught up. I hooked up to Ethernet, downloaded and installed everything, and problem solved.